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Overloading the Machine -- Day [entries|friends|calendar]
johnsu01

[ website | wjsullivan.net ]
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Sidekick [12 Feb 2005|09:46am]
Sidekick data service has been crap, at least in this area, for the last 3-4 days. The browser hasn't been able to connect, email is not being received or sent with any consistency, and the terminal client often can't connect.

I called customer care last night. They asked me how my day was, confirmed that there is a known problem (with no estimated date of resolution), offered me 50 free minutes at which I guffawed, since I think I used 50 minutes of phone time in the entire year of 2004, so they gave me $5 off my bill instead.

So, if you're having trouble too, call and get your $5. Or 50 minutes.

(Service seems to be on this morning.)
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